Privacy Policy for Yami Mine Solutions

 

Effective Date: September 16, 2025

1. Introduction Welcome to Yami Mine Solutions. We are committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, process, and disclose your information in relation to your access to and use of our website, www.yamiminesolutions.co.za , and our professional consulting services. This policy is drafted in compliance with the Protection of Personal Information Act (POPIA) of South Africa.

 
 
 

2. Information We Collect We may collect and process the following types of personal information:

  • Information You Provide to Us: This includes information you voluntarily provide when you contact us via our website’s contact form, email, or phone, or when you engage with us for our services. This may include:

    • Your full name

    • Contact details, such as your email address and phone number

       
       

    • Your company or organization’s name

    • The content of your communications with us

  • Information We Collect Automatically: When you visit our website, we may automatically collect certain information about your device and browsing activity. This may include:

    • Your IP address

    • Browser type and version

    • Operating system

    • Website usage data, such as pages visited and time spent on the site

    • Information collected through cookies and similar technologies

3. How We Use Your Information We use your personal information for the following purposes:

  • To respond to your inquiries and provide you with information about our services.

  • To provide our consulting services and fulfill our contractual obligations to you or your organization.

  • To operate, maintain, and improve our website and user experience.

  • To comply with our legal and regulatory obligations under South African law.

  • For security purposes and to prevent fraud.

4. Lawful Basis for Processing We will only process your personal information when we have a lawful basis to do so under POPIA, which may include:

  • Your Consent: Where you have given us clear consent to process your personal information for a specific purpose.

  • Contractual Necessity: Where processing is necessary for the performance of a contract to which you are a party.

  • Legal Obligation: Where processing is necessary for us to comply with the law.

  • Legitimate Interests: Where processing is necessary for our legitimate interests, provided these interests are not overridden by your rights.

5. Data Sharing and Disclosure Yami Mine Solutions does not sell, trade, or rent your personal information to third parties. We may disclose your information to:

  • Third-party service providers who perform services on our behalf, such as website hosting and IT support, under strict confidentiality agreements.

  • Governmental and regulatory bodies or law enforcement authorities as required by law or to protect our legal rights.

6. Data Security We have implemented appropriate technical and organizational security measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

7. Data Retention We will retain your personal information only for as long as is necessary for the purposes set out in this policy, or as required to comply with our legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights under POPIA As a data subject in South Africa, you have the following rights:

  • The right to be notified that your personal information is being collected.

  • The right to access the personal information we hold about you.

  • The right to request the correction, updating, or destruction of your personal information.

  • The right to object to the processing of your personal information on reasonable grounds.

  • The right to withdraw your consent for processing at any time.

  • The right to lodge a complaint with the Information Regulator of South Africa if you believe your rights have been infringed.

To exercise any of these rights, please contact us using the details below.

9. Cookies Our website may use “cookies” to enhance your experience. Cookies are small files placed on your device that help us analyze web traffic and user behaviour. You can choose to accept or decline cookies through your browser settings.

10. Changes to This Privacy Policy We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Effective Date” at the top.

11. Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact our Information Officer at:

Yami Mine Solutions

 

Address: B201 iZulu Office Park, Rey’s Place, Ballito

 

 

Email: admin@minesolutions.co.za

 

 

Phone: 073 184 7682 / 083 775 0311